Superior Pool Service was started in 1985 by Mitch Donald. When Mitch started the business Superior was a weekly pool service and landscaping company. Working from his garage with a few trusted employees and his wife Stacy, Mitch was able to grow the business, serving over 15,000 residences in the Dallas area. By the early 2000’s the Mitch had established Superior as one of the premier pool services in Dallas. Mitch’s hard work and dedication to excellence built the culture and ethical foundation that allowed for further growth and expansion.
In the mid 2000’s Mitch made the decision to make pool service the sole focus of Superior. By selling the landscaping business Superior focused it’s full effort on becoming not only a highly revered company, but one of the most highly skilled and competent pool services in the entire industry. With his wife Stacy by his side, Mitch grew the company and expanded it’s services to pool renovations, plumbing, equipment repair, and new pool construction, all while maintaining the same level of high quality work and dedication to excellence.
Superior Pool Service prides itself in being a family owned and operated small business. Since 1985 Mitch, Stacy, and the entire Superior staff have been working hard to deliver a consistent high quality service to their customers. As a resident in the Dallas area, your pool is safe in their hands.
We want to assure you that Superior Pool Service and all our employees are taking the COVID-19 virus very seriously. We want you to know what we are doing to keep you safe and to keep ourselves safe from this virus while we continue to maintain your pool.
First, we want you to know that we are at an advantage in that we work with chlorinated (and sanitized) water all day long. The National Swimming Pool Foundation and the Center for Disease Control recommend 1 to 3 parts per million of chlorine in your swimming pool water. This level will kill viruses and bacteria in 3 to 5 seconds and is the level we have always maintained in your pool each visit.
Additionally, our Pool Technicians will be doing everything they can to keep themselves bacteria and virus free during and between our service stops. We have minimal contact with other people in our work capacity and ensure we have the absolute minimal contact outside of our work as well.
During the weekly service visit we ask that you do not have anyone outside while we are servicing your pool. We will not be knocking on doors but will call you if we need to get in contact with you regarding your pool. Therefore, we ask that you make sure gates are unlocked and pets are inside or locked up on your regularly scheduled service day.
If there is anything we can do to help you, please let us know. Remember that we are always available by phone or email 972-221-2253 or firstname.lastname@example.org.