We want to assure you that Superior Pool Service and all our employees are taking the COVID-19 virus very seriously. We want you to know what we are doing to keep you safe and to keep ourselves safe from this virus while we continue to maintain your pool.
First, we want you to know that we are at an advantage in that we work with chlorinated (and sanitized) water all day long. The National Swimming Pool Foundation and the Center for Disease Control recommend 1 to 3 parts per million of chlorine in your swimming pool water. This level will kill viruses and bacteria in 3 to 5 seconds and is the level we have always maintained in your pool each visit.
Additionally, our Pool Technicians will be doing everything they can to keep themselves bacteria and virus free during and between our service stops. We have minimal contact with other people in our work capacity and ensure we have the absolute minimal contact outside of our work as well.
During the weekly service visit we ask that you do not have anyone outside while we are servicing your pool. We will not be knocking on doors but will call you if we need to get in contact with you regarding your pool. Therefore, we ask that you make sure gates are unlocked and pets are inside or locked up on your regularly scheduled service day.
If there is anything we can do to help you, please let us know. Remember that we are always available by phone or email 972-221-2253 or firstname.lastname@example.org.